PRIVACY
Your Information, Handled With Care.
This notice explains the enquiry and privacy choices on this website.
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What We Collect
When you send an enquiry, we collect the information you enter, your contact and marketing consent choices, and available referral or campaign attribution. For business enquiries, you may also share your work or background to help us prepare for the conversation. This is optional.
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Why We Use It
We use your enquiry to route your request and respond through your chosen method. Marketing permission is optional and separate. Do not submit medical records, payment details or other unnecessary sensitive information.
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Storage and Access
Enquiries are stored in our protected website database and accessible to authorised administrators. If a lead-delivery provider is configured, enquiry data can be sent to that provider to support follow-up. We do not display enquiry data publicly.
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Your Choices
You can decline optional analytics and campaign storage using Cookie Settings. To request access, correction, deletion or withdrawal of marketing consent, contact the team using the details on our Contact page.
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Retention and Service Providers
Enquiries are retained while needed for follow-up and legitimate operational records, then reviewed for removal. Ask us for the current retention schedule or details of providers handling your enquiry. This notice should be reviewed when operational practices change.
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Website Performance Counts
We count rendered public page views by hour, page, broad device category, referring website category and approximate country when available, and separately count full-page server response times and page errors. The browser sends an anonymous page count when a public page is displayed, including navigation within the site. These operational counts use no tracking cookies or visitor identifiers. We do not store IP addresses, full referring URLs, query strings or raw browser identification strings in these counts. Signed-in traffic and recognised bots are excluded. Counts are retained for up to 180 days.
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Optional Visitor Measurement
Only when you allow optional measurement, this website uses a random browser identifier lasting up to 30 days and a browsing-session identifier that expires after 30 minutes of inactivity. These let us count anonymous browsers, page views, contact-button clicks and successful enquiries without copying your enquiry details into analytics. Measurement records stay in this website database for up to 180 days. Declining clears these identifiers and stops optional measurement. Global Privacy Control and Do Not Track signals also stop this first-party optional measurement. No optional measurement is enabled by default.